16 September 2020
Money
Client Retention Matrix
This week we are focusing on client retention and how you can ensure you have built a long-lasting relationship with your current clients.
10 September 2020
Money
Business Reading: How To Turn Any Sale Into Lifelong Loyalty in 100 Days
A great book recommended by our client to help you understand the key aspects of effectively retaining your customers.
02 September 2020
Methodology
5W1H Business Model (Plus a Cool Hack!)
5W1H of Six Sigma is a business model of asking questions about a process or a problem taken up for improvement. It helps you and your team to achieve an optimal outcome in the first go!
01 September 2020
Other
Top 20 Global Influencer of 2020
Absolutely honoured to be recognised as one of the Top 20 Global Trainers and Influencers of 2020.
19 August 2020
Mindset
The Next 5 Minutes
There is a very small difference between excellence and mediocrity on a daily basis but the difference in results over a period is huge. What determines your excellence?
07 August 2020
Mindset
Death of Local
The Choluteca Bridge in Honduras is an excellent metaphor of what can happen to our lives, businesses and future if we fail to acknowledge change and adapt.
30 July 2020
Mindset
Why Relationships Go Wrong?
A 75-year-old Harvard study revealed the most important factor in human happiness. And that is relationships. And yet so often one asks oneself ‘Why am I in this relationship?’
16 July 2020
Management
Peak Performance Point
Your success is not in your comfort zone. It’s also not in the unknown zone. The ones who reach their peak performance are at a point in the zone between comfort and unknown.